The Check-Out Box should be placed at least 2.5 metres away from the SEGW Check-In Box. This is to prevent unintended check-in/out. Staff should also be briefed about differentiating the check-in and check-out boxes for customers/visitors.
If there are space constraints, businesses do not have to place the Check-Out Box at the exit and can find other suitable locations within the venue to place the Check-Out Box, e.g.: at the cashier, or in a prominent location with a power point. If businesses continue to face difficulties in deploying the Check-Out Box, please contact us at support.safeentry.gov.sg or call the hotline at 6908 8270 for further assistance.