SafeEntry is the name of the national digital visitor registration system that logs the details and contact information of individuals visiting hotspots, workplaces of permitted enterprises, as well as selected public venues to prevent and control the transmission of COVID-19.
To check-in to SafeEntry, visitors scan a QR code using their TraceTogether App, Singpass Mobile app, or other QR code apps, or present their TraceTogether Token or NRIC/FIN/other IDs to be scanned. By doing so, users give consent to share their name and contact information with the businesses, and make the necessary declaration required. Using this system allows businesses to verify user identity with data from Government sources to facilitate their contact tracing work should the need arise.
SafeEntry by any of the methods above is presently regarded as the appropriate procedure and control that enables or facilitates contact tracing for the purpose of meeting the safe management measures required by the law. However, certain circumstances will require more or particular methods to be adopted in order to meet the legal standards.
All businesses and services that are in operation (including offices, factories, etc) must institute SafeEntry for their employees, associates, visitors and vendors. For large office buildings that have multiple floors and/or house different business entities, check-in is required for each business entity and at each floor.
Of the businesses/services that are allowed to be in operation, the following list of facilities/places are required to deploy the SafeEntry system to log the check-in of customers, clients, students and visitors entering their premises in order to meet the safe management measures required by the law.
- Solemnisations and weddings
- Funeral events
- Funerary memorial events
- Funeral parlours with wake halls
- Healthcare facilities e.g. hospitals, clinics, TCM clinics, complementary healthcare facility
- Retail, personal and food & beverage (F&B) services
- Malls
- Supermarkets*
- Selected popular wet markets (Geylang Serai Market, Block 104 / 105 Yishun Ring Road (Chong Pang Market), Block 20/21 Marsiling Lane, and Block 505 Jurong West Street 52)
- F&B outlets for dine-in customers
- Large retail outlets (> 930 sqm or 10,000 sqft)*
- Personal care services e.g. hairdressers / barbers, spas, beauty and wellness centres
- Facilities providing basic pet services (that do not function on a drop-off, pick-up basis)
- Showrooms
- Cultural and entertainment venues
- Libraries
- Museums, exhibitions
- Cinemas
- Ticketed attractions
- Other entertainment venues: amusement centres, computer game centres, board game centres, billiard saloons, paintball game centres, axe-throwing centres
- Event venues e.g. function halls/ rooms, event lawns
- Places of worship
- Construction and marine process worksites
- Hotels and hostels
- Schools and educational institutes
- Preschools and student care centres
- Tuition and enrichment, training centres, and other training/ class venues
- Outdoor exercise classes
- Sports and fitness centres, including gyms, studios
- Residential and community-based care facilities e.g. nursing homes, Senior Activity Centres, Senior Care Centres, Day Activity Centres for Persons with Disabilities
- Country and recreation clubs
- Registered premises of other member clubs/societies
- Banks and financial institutions
To better support contact tracing efforts involving street-hail trips, all taxi commuters should scan the SafeEntry QR codes deployed in taxis when taking street-hail trips.
Smaller retail outlets (i.e. ≤ 930sqm or 10,000sqft) where customers are unlikely to be in close proximity for a prolonged period of time, such as pharmacies, convenience stores and heartland provision shops, are encouraged, but not required, to implement SafeEntry for customers.
For avoidance of doubt, all permitted enterprises, including retail outlets, must still implement SafeEntry for employees, associates and vendors as per all workplaces, and adhere strictly to the other safe management measures, e.g. safe distancing.
*From 1st June, when TraceTogether-only SafeEntry starts, supermarkets and large retail outlets that are fully within malls and buildings covered by TraceTogether-only SafeEntry and have the same operating hours, will no longer be required to implement SafeEntry check-in for customers, clients and visitors.
However, TT-only SE check-ins will still be required at large retail stores and supermarkets within malls, when they are operating outside of the mall’s operating hours. Standalone large retail stores and supermarkets that are not located within a mall are still required to implement TT-only SE.