I need to re-configure the location of my SEGW as I have just applied for a new SafeEntry QR code, how should I do that? March 01, 2021 13:53 You will need to apply for a new SEGW. You can do so via the request form here. Please hold on to the old SEGW until otherwise advised. Related articles I mixed up the locations of my SEGWs. Is there any way I can retrieve this information? SafeEntry Gateway - Overview The SEGW beeps even when my TT Token / mobile phone is not placed against it. How do I address this issue? Why is there a mismatch of SE check-ins from what I counted as compared to the counts shown in the SafeEntry (Business) webpage in the past 15 minutes? How do I set up the SEGW device after I receive it?