The SEGW is a new method that allows individuals to check in for SafeEntry more quickly. The SEGW also allows users to check if their TraceTogether (TT) Token is working as intended.
The SEGW comes in two forms - as a hardware device (“Box”) and an app. Both the Box and app form perform the same function, to detect Bluetooth signals from the TraceTogether (TT) App and TT Token for SafeEntry check-in.
SEGW Boxes that are specially configured for check-out are also issued to select locations (please refer to the FAQs on check-out for more details). The SEGW check-in Box has no sticker, while the check-out Box is indicated by a blue sticker.
The SEGW App is available as the Gateway mode on the SafeEntry (Business) App or SEGW app. The SEGW App can be toggled to either scan TT devices for check-in or check-out.The user performs his SafeEntry check-in/out by bringing his TraceTogether (TT) Token or App close to the SEGW Box or to the phone with the SafeEntry (Business) app installed. For both the SEGW check-in and check-out boxes, a successful check-in/ check-out is indicated by a green light and a beep sound. For the SafeEntry (Business) app, a successful check-in/out is indicated by a beep sound and a pop-up screen on the business’ mobile phone/tablet.