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  1. Team SafeEntry
  2. SafeEntry Gateway

SafeEntry Gateway

Stand down of SafeEntry Gateway (SEGW) Box (Hardware)

  • Where should I go to return the SEGW Box?
  • What happens to the data collected via the SEGW Box?
  • Can I keep the parts, like cable or adaptor, that came with the SEGW Box?
  • How are the SEGW Boxes recycled?
  • Will SEGW Boxes/SE (Business) App be required in the future?

SEGW - Overview

  • SafeEntry Gateway - Overview

General Questions - For Businesses

  • What is the 'Gateway mode' on the SafeEntry (Business) app? How does it work?
  • What does the color indication mean on the Gateway mode in the SafeEntry (Business) App?
  • My venue currently uses a mobile device with the Gateway mode. Can this be used for SE check-outs?

General Questions - For Public

  • What do I do if I find that my Token has run out of battery?
  • Am I required to check out using SEGW?

Technical questions on setting up SafeEntry (Business) App

  • Which devices can I use to set up the Gateway mode on the SafeEntry (Business) app?
  • I am already using the SafeEntry (Business) app. Do I need to download a new app to use the Gateway mode?
  • Can I use both camera mode and Gateway mode on SafeEntry (Business) app?
  • How close should users hold the TT App or Token to the SafeEntry(Business) app for it to be detected?
  • What settings/permissions are required to run Gateway mode on SafeEntry(Business) app?
  • What kind of devices can I use to tap on the SafeEntry (Business) app with Gateway mode?
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