SafeEntry Gateway

Stand down of SafeEntry Gateway (SEGW) Box (Hardware)

• Where should I go to return the SEGW Box?
• What happens to the data collected via the SEGW Box?
• Can I keep the parts, like cable or adaptor, that came with the SEGW Box?
• How are the SEGW Boxes recycled?
• Will SEGW Boxes/SE (Business) App be required in the future?

SEGW - Overview

• SafeEntry Gateway - Overview

General Questions - For Businesses

• What is the 'Gateway mode' on the SafeEntry (Business) app? How does it work?
• What does the color indication mean on the Gateway mode in the SafeEntry (Business) App?
• My venue currently uses a mobile device with the Gateway mode. Can this be used for SE check-outs?

General Questions - For Public

• What do I do if I find that my Token has run out of battery?
• Am I required to check out using SEGW?

Technical questions on setting up SafeEntry (Business) App

• Which devices can I use to set up the Gateway mode on the SafeEntry (Business) app?
• I am already using the SafeEntry (Business) app. Do I need to download a new app to use the Gateway mode?
• Can I use both camera mode and Gateway mode on SafeEntry (Business) app?
• How close should users hold the TT App or Token to the SafeEntry(Business) app for it to be detected?
• What settings/permissions are required to run Gateway mode on SafeEntry(Business) app?
• What kind of devices can I use to tap on the SafeEntry (Business) app with Gateway mode?

See all 8 articles