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  1. Team SafeEntry
  2. SafeEntry with SingPass Mobile
  3. SafeEntry with SingPass Mobile

SafeEntry with SingPass Mobile

  • I checked in for my family but the SafeEntry Pass is not accepted by the venue. What should I do?
  • I entered the NRIC/FIN of my family members when adding them to the check-in list. Is this information stored on my SingPass Mobile app? How do I ensure that their data is safe?
  • What should I do when a family member, whom I have checked in together with, leaves the venue much earlier than I do?
  • Can I add my domestic helper into the check-in list?
  • Can I add an individual who is not my family member (e.g. friend or co-worker) into my check-in list?
  • How do I check in for multiple family members using SingPass Mobile?
  • What is the SafeEntry Group Check-in feature in the SingPass Mobile app?
  • How does SafeEntry with SingPass Mobile work?
  • What happens if I forget to check out?
  • Why do I have to enable Location Permissions to use SingPass Mobile for SafeEntry check-ins? Can I skip this step?
  • After enabling Location Permissions in SingPass Mobile, can the app track my location even when I am not using it?
  • I would like to turn off Location Permissions for SingPass Mobile when I’m not using the check-in feature. How can I do so?
  • Can I check into a location in advance i.e. before I have arrived?
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