SafeEntry Location Matching Self-Check Service
- Why is the government introducing these services?
- If the Self-Check service or SMS notification showed that I was at a place visited by a COVID-19 case at around the same time, what should I do?
- Are the SMS and Self-Check services based on all my SafeEntry check-in/out records made across the different SafeEntry modes?
- If I was at the place visited by a COVID-19 case, but I did not check-out from SafeEntry, will I still be able to see my SafeEntry records?
- Will I receive an SMS if I did not check-out?
- Can I see all my SafeEntry check-in/out records made across the different SafeEntry modes, beyond what the SMS and Self-Check service provide?
- Why can’t the government send an SMS notification to everyone who was at the locations?
- Is there a minimal time overlap before individuals can see their SafeEntry records through the Self-Check service, or be informed through SMS?
- Are people without smartphones or computers able to find out if they were at places at the same time as the COVID-19 cases?
- How do I ensure my business address in SafeEntry records is accurate?
- How do I ensure my contact number is updated to receive SafeEntry Location Matching SMSes?
- Can I opt out of the SMS notification?
- My family member checked me in via the TT app group check-in function. Will I get the SMS notification if I was at a place visited by a COVID-19 case?
- Who can access my SafeEntry check-in and check-out data?
- Why did I receive an SMS notification although I do not recall visiting the place mentioned in the SMS text?
- Why does the Self-Check service show that I was at a location visited by a COVID-19 case, even though I was not there and hence did not check-in with SafeEntry at that place?
- I am registered with the Do Not Call Registry. Would I still receive the SMS?
- Would my Possible exposure and Check-in history information in the TraceTogether App restrict me from entering premises?
- Should I be worried if I have many flagged locations?